Motta? Support

Support page for "Motta?", the leave-home checklist app that helps you not forget your belongings.

Contact

For feedback, bug reports, or feature requests, please contact us at aka023035+motta@gmail.com.

When you contact us, it helps if you can include the following:

Frequently Asked Questions

Q. I'm not receiving notifications.
A. Please check that notifications are turned on under "Settings > Notifications > Motta?" on your iPhone. Also check that reminder notifications are enabled on the scene edit screen.

Q. Weather integration isn't working.
A. After subscribing to Premium, turn on "Weather integration" under Settings > Integration and allow the use of your location. If location access is not granted, weather cannot be fetched automatically. You can also set it manually by tapping the weather card on the Home screen.

Q. How do I cancel Premium?
A. You can cancel from "Settings > Apple ID > Subscriptions > Motta?" on your iPhone. Please cancel more than 24 hours before the end of the current period.

Q. I want to move my data to another iPhone.
A. Turning on "iCloud sync" (Premium) syncs your data across devices that use the same Apple ID.

Terms & Policy